Privacy Policy

At Salt Laced Beef (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you interact with our business, including through our website, over the phone, in person, or via email.

Date Updated: 08/08/2025

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1. What Personal Information We Collect

The type of personal information we collect may include:

  • Full name

  • Email address

  • Phone number

  • Residential or business address

  • Delivery address

  • Billing or payment information

  • Order and transaction history

  • Business or company details (if applicable)

If you visit our website, we may also collect:

  • IP address

  • Device and browser type

  • Pages visited

  • Date and time of access

  • Cookies and usage data


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2. How We Collect Your Personal Information

We collect your personal information when you:

  • Place an order for our beef products

  • Make an inquiry (online, in person, or by phone/email)

  • Visit our website and accept cookies

  • Interact with us on social media

We aim to collect personal information directly from you, unless it is unreasonable or impracticable to do so.

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3. Why We Collect Your Information

We collect, use, and disclose your personal information to:

  • Provide and deliver our products to you

  • Communicate with you about orders, deliveries, or promotions

  • Process payments and issue invoices

  • Respond to inquiries or complaints

  • Improve our customer service, website, and product offerings

  • Comply with legal obligations

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4. Disclosure of Your Information

We may disclose your personal information to:

  • Freight or delivery service providers

  • Payment processors and banks

  • IT and website service providers

  • Accountants, legal advisors, or regulatory authorities (as required by law)

  • We do not sell or rent your personal information to third parties for marketing purposes

We will only disclose your information outside Australia with your consent or where required by law, and we will take reasonable steps to ensure the overseas recipient handles your information in accordance with the APPs.

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5. How We Store and Secure Your Information

We store your personal information in a combination of secure electronic and physical formats. We take reasonable steps to protect your information from:

  • Misuse, interference, or loss

  • Unauthorised access, modification, or disclosure

These steps may include encryption, password protection, secure servers, and staff training. When we no longer need your personal information, we will take reasonable steps to destroy or de-identify it.

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6. Access and Correction

You have the right to:

  • Request access to your personal information

  • Request that we correct any inaccurate, outdated, or incomplete information

  • To make a request, please contact us using the details below. We will respond within a reasonable time and may require proof of identity.

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7. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance user experience, collect website usage data, and support analytics. You can disable cookies through your browser settings, but doing so may limit your access to certain features on our website.

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8. Making a Privacy Complaint

If you believe we have breached the APPs or mishandled your personal information, you can lodge a complaint by contacting us. We will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at:

Website: https://www.oaic.gov.au

Phone: 1300 363 992

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9. Contact Us

If you have any questions about this Privacy Policy or our handling of your personal information, please contact:

Salt Laced Beef

ABN: 82 682 706 663

Email Address: farmer@saltlacedbeef.com.au

Website: saltlacedbeef.com.au

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date listed at the top.


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